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Why netCustomer
We worked with netCustomer to efficiently scale PeopleSoft's global support center while ensuring high customer satisfaction.  netCustomer designed, implemented, and executed our 24x7 India support center and successfully supported worldwide PeopleSoft customers for several
years
Ram Gupta
Former EVP
Products & Technology PeopleSoft
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The recent wave of consolidation in the enterprise software market has led to serious concerns for the customers about the future of their investment.  At the same time, the maintenance and support fee charged by the vendors has continued to escalate over the years.  Many customers are now questioning this spend.  However, finding a cost-effective and quality support alternative has been a challenge.

netCustomer provides a proven support alternative with over 50% savings.  Companies such as PeopleSoft and Juniper Networks have used netCustomer support services for several years to save costs and improve service quality.  Here are some highlights of netCustomer support expertise:

  • The only support provider that worked with PeopleSoft for over 4 years
  • Resolved over 80,000 support requests from worldwide PeopleSoft customers
  • Supported multiple applications, tools, and releases
  • Extended team includes PeopleSoft and JD Edwards alumni
  • Running a 24x7 support center in India since 1999
  • Please sign up to learn how we may help save up to 75% on your support costs.

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    Dave Hare joins netCustomer Board
         
     

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