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Home >> Customers >> Testimonials |
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| "Providing world-class support to customers is our top priority. It is critical for us to deliver quality support while improving operating efficiencies. netCustomer offers an innovative service, focusing on high-end support, that matches our high standards of customer satisfaction and operating efficiencies." |
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| David Hare |
| Former SVP,
Support Services, Oracle/PeopleSoft |
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| "netCustomer always has very fast response times on requests for support. On the periodic regulatory updates, netCustomer has provided more implementation service than any previous provider." |
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| Robert Crichet |
| IT Manager, Ludlow Composites Corporation |
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| "Are
you a J. D. Edwards customer missing the good old "service" days? Several
of us from the former executive team at J. D. Edwards have
joined hands to advise netCustomer in supporting J. D. Edwards
customers. With netCustomer, you can now get more personalized
service at significantly lower costs." |
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| Idella Kercher |
Former VP, Customer Advocacy,
J. D. Edwards
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| "netCustomer was a big part of our ability to quickly
scale our support and still continue to deliver high customer
satisfaction and definitely contributed to our success in
Tools & Technology support at PeopleSoft. Their can-do
team worked seamlessly as my extended team for several years.
I would strongly recommend that PeopleSoft customers talk
to netCustomer and learn about high-quality and low-cost
support options for their PeopleSoft applications." |
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| Dave O'Brien
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| Former VP, Customer Support, Tools & Technology, PeopleSoft |
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| "netCustomer has built a unique "on demand" services model
leveraging several years of experience of serving worldwide
PeopleSoft customers. PeopleSoft customers around the world
can now get support and service anytime, anywhere at a fraction
of the cost of traditional support models." |
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| Gayle Sheppard
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| Former VP & MD of PeopleSoft, Western Region |
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| "As the consolidation continues in the enterprise software market, customers are questioning the return they're getting on the high annual support costs being charged by their software vendors and are worried about the future of their applications. I am excited to be associated with an innovative company that has several years of support expertise, unique global delivery model, and a track record of driving down costs." |
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| Jan Zapapas
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| Former SVP of Development & Board Member, J. D. Edwards |
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| "netCustomer gives us the innovative tools to effectively execute a global communication
delivery model with our customers that has helped improve operating efficiencies
and customer satisfaction." |
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| Bob Beaulieu
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| Former Vice
President, Customer Services,
Juniper Networks |
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| "netCustomer is a pioneer of the remote eService concept leveraging a global
customer base and workforce -- a concept now widely acclaimed and accepted." |
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| George Foster
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| Professor, Stanford University
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