netCustomer
was a big part of our ability to quickly scale our support and
still continue to deliver high customer satisfaction and definitely
contributed to our success in Tools & Technology support
at PeopleSoft. Their can-do team worked seamlessly as my extended
team for several years. I would strongly recommend that PeopleSoft
customers talk to netCustomer and learn about high-quality and
low-cost support options for their PeopleSoft applications.
Dave O'Brien
Former VP
Customer Support, Tools & Technology
PeopleSoft
Global Delivery netCustomer has established a unique global delivery model
leveraging a state-of-the-art technology center in India and seasoned ERP
experts that deliver up to 75% savings vis-à-vis traditional vendor
support models.
Pay -for-use Model
netCustomer's pay-for-use model enables customers to take control of their
IT budget. Customers can sign-up for monthly subscription and pay for what
they use. netCustomer's customized services empower enterprise software
customers to spend only what is right by their business and eliminate or
reduce entitlement from their enterprise software budget.
FLEXIBILITY
Cafeteria-style Services Menu netCustomer offers the flexibility to pick and choose relevant
support and services that address customer-specific application support
requirements. Customers can select from a wide range of Maintenance, Support,
Application Management and Development services to suit their needs.
24x7 On-Demand Services netCustomer provides around-the-clock coverage
for a variety of support and services. Using advanced
diagnostic tools, remote support methodology, and well-documented
processes, our qualified engineers keep applications
running and supportable for worldwide customers.
RISK
MITIGATION
Quality Support The enterprise applications marketplace is showing signs of maturity.
Vendor alternatives are becoming fewer and buyers are not fully satisfied
with the level of support from vendors and in-house support is expensive
to maintain. netCustomer support services offer a proven alternative to
companies that are interested in quality support at reasonable prices.
Extended Product Lifespan netCustomer supports mature and stable releases to help companies
remain on their applications much longer than the vendor support policy
may allow. With reduced costs and longer support periods, netCustomer
enables longer product life and greater value from enterprise applications.
netCustomer is a registered trademark of netCustomer, Inc. Oracle, PeopleSoft,
J. D. Edwards, and Siebel are trademarks or registered trademarks
of Oracle Corporation and/or its affiliates. All other names, marks,
logos and symbols may be trademarks or registered trademarks of
their respective owners.
About
us 
netCustomer
was a big part of our ability to quickly scale our support and
still continue to deliver high customer satisfaction and definitely
contributed to our success in Tools & Technology support
at PeopleSoft. Their can-do team worked seamlessly as my extended
team for several years. I would strongly recommend that PeopleSoft
customers talk to netCustomer and learn about high-quality and
low-cost support options for their PeopleSoft applications.
SAVINGS 
